Welcome to our posh new website. Our old site is still online at handmade handmadekitchens-direct.co.uk, but we thought this name is easier to remember. We started Handmade Kitchens of Christchurch in 2001, and the business has grown a little every year. As we grow we try to ensure that we focus on the things that we enjoyed when we started. That is, giving the best service we can, offering great quality and great value for money.
Our what our customers say and customer gallery web pages started all those years ago have built into a fantastic record of what we and our customers have achieved together. Both pages are still regularly updated, and they are a good place to start if you want to get a feel for the experience customers have had with us.
We are proud that so many of our customers are referred by previous customers, whether friends, family or work colleagues. We also have many customers that have bought 2, 3 or even 4 kitchens as they have moved house over the years.
Our showroom team are all very experienced but unlike most kitchen showroom people they are not on commission, so their sole aim is helping you get the kitchen you want, not selling you as many cabinets as possible. When you contact us, you’ll usually deal with the same person each time you call, you’ll get to know us, and we’ll get to know you. We will go out of our way to help you get exactly what you want, and our advice is free.
We have our own workshop in the Midlands, which is ideally placed to deliver throughout the UK at the most economic cost. At the workshop we currently have a team of 14, and the vast majority are time served, fully qualified Bench Joiners or Cabinet Makers each with over 20 years experience of kitchen and furniture making. Once your order goes to our workshop, your kitchen will be made from scratch especially for you by a small team of 3 people, chosen to work together for their complementary skills. The team will include a dovetail drawer expert and a door making and fitting expert. The finished kitchen will then be closely checked by Nick, our Production Manager who, along with the team that made the kitchen is completely responsible for the accuracy and the quality of the kitchen.
All of this ensures that quality is something that is built in, and it is rare for Nick to actually find an error when he completes his final check, but we are all human, and so just in case each check is conducted extremely thoroughly. This emphasis on quality goes from our first contact with you to the delivery of your kitchen by David and Ian or Colin and Peter, our own delivery guys in our own vans. We often receive great feedback from our customers about our deliveries, as you can see on our what our customers say page.
Your kitchen will be delivered ready to fit and paint. This is really important as in common with Smallbone, Mark Wilkinson and most other top end companies we recommend that painting is always carried out after fitting, as this will give you the best finish. Some companies paint before they deliver but you will almost certainly have trouble touching up the cabinets after fitting, and colour matching problems caused by different batches of the same colour.
We believe that what makes us unique is the way we combine the following:
We believe that no-one else offers such a complete and affordable package.
Please take your time looking through this website. You will find it contains a lot more information than many others. This is deliberate as we think having a bespoke kitchen made especially for you will be more enjoyable the more you know about the process and the more you know about our company.
Russ Davey & Julie Alger